Privacy Policy

We (“we”, “us”, or “our”) are committed to safeguarding your personal data and your privacy.

This Privacy Policy explains how we collect and store the information you provide when using the Zenith BitrowAI website (the “website”).

These principles will be upheld:

• To be transparent about how we collect and process your personal data:

We want you to be able to make informed decisions about the use and processing of personal data. That's why we created this website. To that end, we use various methods and procedures to provide you with relevant information about the use of personal data.

If we determine that you require specific details, we will provide them to you at the appropriate date and time.

We are pleased to answer any questions you may have and to clarify any legal limitations that might apply. You can reach us via email at the address below: info@zenith-bitrowai.com

• Personal data will be used solely for the purposes outlined in this policy.

We may process Personal Data for various purposes, including providing the website and connecting you with third-party trading platforms (the 'Services'); improving the site; protecting our rights and interests; maintaining and delivering the Services; complying with legal and regulatory obligations; and performing administrative and business activities that support the provision and use of the Services.

We also process personal data to gain a better understanding of your preferences and needs.

• Access essential tools to protect your personal data rights:

To enable you to exercise your rights, we have robust processes in place. Contact us at any time to request access to your personal data. We can correct or delete it, and restrict or stop processing for specific purposes or altogether. We can also transfer your information to you or a third party. We will work to accommodate your requests.

• Protect your personal data:

Although we cannot guarantee the absolute security of your personal data, we will continue to implement a comprehensive set of technical and organisational measures to ensure it remains protected.

Our privacy and security policy is comprehensive.

1. The Scope?

This policy outlines the types of personal data the company collects about natural persons and how it processes, shares with third parties, and protects that data, among other practices.

This Policy covers information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly or indirectly using additional information we hold or can access, whether on its own or combined with other data.

The Policy defines “processing” as any operation that involves the use or collection of personal data. It includes the management, structuring, and storage of such data.

Our services are intended for a general audience and are not designed for individuals under 18. We do not knowingly collect or solicit information from anyone under 18, nor do we knowingly permit such individuals to use our services. If we learn that we have collected information from a child, we will delete it as quickly as possible.

2. What personal data do we hold about you?

When you use our services or channels, or visit our website, we collect personal data. In some cases, we request it directly. In others, we obtain it by analysing how our services and channels are used, or from information provided by our third-party partners.

3. No obligation to disclose personal data to the Company and the potential consequences.

You are not required to provide us with any personal data. However, in certain cases, choosing not to share personal data may limit what we can offer. This could prevent us from providing our services or restrict users’ access to the website.

4. What types of personal data can we collect? When you visit our website, we may collect the following personal information:

This includes information about your online activity log and traffic data (such as your IP address and the date and time of access), the language you use, software crash reports, the type of browser you use, as well as details about the device you use. The information we collect is not personal information and cannot be used to identify you.

Personal Data We receive from you: Any personal data you voluntarily provide to Us when connecting to a third-party online trading platform through Us.

Personal information you provide directly to third-party platforms to facilitate transactions includes your full name, address, telephone number, and email address.

5. The legal grounds and purposes for processing personal data

We process your personal data for the purposes set out in this section and, at all times, in accordance with the applicable legal basis.

Without a valid legal basis under applicable law, the company cannot process your personal data. The legal grounds on which the company may process your personal data are as follows:

• You have consented to the processing of your personal data for one or more purposes. This applies when you submit personal information via the website so that we can transfer it to a third-party trading platform.
• The company or a third party may need to process data to pursue their legitimate interests. For example, this may be necessary to improve our services or to defend legal claims.
• Processing is necessary to fulfil a legal obligation.

Contact us by email for more information about the processing we undertake to protect legitimate interests.

Below is a list of the reasons and legal bases under which we may use the information you provide to us. Personal data.

6. Sharing of Personal Data with Third Parties

The company may also share personal data with third-party companies that provide services to us, such as hosting and storage, including IP address information and user experience analytics.

You may also request that we disclose specific personal data about you to third-party trading platforms. In such cases, we will share the personal data you have provided to us with those third-party platforms. Their use of your personal data is governed by their privacy policies. Your personal data may be shared with multiple trading platforms.

The Company may share personal data with affiliated entities or business partners. Doing so can provide the Company with the resources required to enhance and improve the products and services it offers to its customers.

Where necessary to safeguard the rights of third parties or assets, The Company may disclose personal data to regulatory, local, or other official authorities.

We may also share your personal data with potential investors or buyers, or with lenders to the company or any other group company, if such a transaction occurs (including the transfer or sale of assets belonging to the company or another group company) or as part of any merger, restructuring, consolidation, or bankruptcy of the company or any other business within the group.

7. Cookies and third-party services

Third-party services, such as website advertisers or analytics providers, may be used. These third parties may also use cookies or other technologies.

Cookies are small text files stored on your device whenever you visit or use the website. They collect information about your preferences and browsing behaviour to enhance your experience, remember your settings, and tailor the products and services you might enjoy. Cookies are also used for statistical and analytics purposes.

Some of the cookies we use are session cookies. These are stored temporarily on your device and expire when you close your browser. Other cookies are persistent. Persistent cookies stay on your device for a set period of time after you close your browser. They help the website recognise you as a returning user and support features that make it easier for you to come back to the site.

Types of cookies:

We may use them based on their purpose:

Cookies are blocked or removed

To block or delete cookies, you will need to change your browser settings. Below are links with instructions for several of the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

However, please note that some or all of the website's features and functions may not work as expected if this occurs.

ONLINE TRACKING NOTICE

The Company will retain your personal data for as long as necessary to fulfill the purposes of processing described in this policy, or for longer periods where permitted by applicable laws, regulations, policies, and orders.

We will share your information with third-party trading platforms for 12 months. If you consent, we will continue sharing your data for an additional 12 months.

We regularly review the Personal Data we hold to ensure we do not retain it longer than necessary.

9. Transfers of personal data to a third country or an international organization

Your personal information may be transferred to other countries (i.e., to a third country—any country other than the one in which you reside—or to international organizations or other jurisdictions). Company takes all necessary steps to safeguard the personal data you provide and to ensure that data subjects can assert their rights and obtain effective legal remedies.

These protections and safeguards are available to all residents of the EEA (European Economic Area).

• Transfer to a third country or international organisation that the European Commission has determined ensures an adequate level of protection for personal data transferred to it in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016. (the “GDPR”)
• The transfer is carried out pursuant to a legally binding and enforceable agreement between public entities or authorities in accordance with Article 46 (2) (a).
• The transfer was carried out in accordance with the European Commission's Standard Contractual Clauses adopted under Article 46(2)(c) of the GDPR. The Clauses adopted by the European Commission are available at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

We can provide details about the security measures we use to safeguard your personal data when it is transferred to third countries or international organizations. To request this information, please email us at info@wealthwaydigital.uk

10. Personal Data Security

We have implemented appropriate organizational and technical measures to protect personal data. These measures help prevent accidental or unlawful destruction, loss, or alteration of personal data.

We cannot guarantee or warrant that the security of your personal data will be maintained without error at all times. Nor are we liable for any intangible, incidental, or consequential damages arising from the use or disclosure of personal data. This includes, but is not limited to, disclosures resulting from transmission errors, unauthorised third-party access, or any other cause beyond our control.

If we are subject to legal or other obligations beyond our control, we may be required to disclose your personal data to third parties, such as public authorities. In these circumstances, we cannot control the security measures those third parties apply to your personal data.

Transmitting personal data over the Internet is not completely secure. The Company cannot guarantee the security of any personal data you transmit to us over the Internet.

11. Hyperlinks to websites owned or operated by third parties

We may provide links to third-party websites and applications on this website. These third-party services are not under the supervision of the company. We are not responsible for their collection or processing of personal data. This Policy does not apply to activities carried out on or through such sites or apps.

When visiting any third-party websites or apps, we recommend carefully reviewing their privacy policies before deciding whether to access or use them. We also recommend providing any personal data directly to those third parties, in accordance with their policies.

12. Amendments to this Policy

This Policy may be updated at any time. If we make changes, we will notify you by posting the updated Policy on our website. In addition, for significant modifications, we will attempt to inform you through appropriate channels and will publish a notice on our website. Unless explicitly stated otherwise, amendments take effect upon publication of the updated Policy.

13. Your rights concerning your personal data

You are entitled to request that we verify the accuracy of the personal data we hold about you, correct any errors, and delete any personal data we no longer require. You may also restrict certain types of processing of your personal information.

If you are a resident of the EEA, please refer to this page:

These rights are available to you in relation to the personal data you provide to us as described herein. You may request to exercise these rights by sending an email to the address provided below.

Access rights

The Company can verify the accuracy of the personal data processed about you. If they are accurate, you will be able to access your personal data.

The Company will provide an electronic copy of the personal data currently being processed and may charge a reasonable fee for any additional copies. The data will be made available electronically upon request.

Your right to access personal data must not infringe the rights and freedoms of others. If a request would harm another person’s rights or freedoms, the company may refuse to comply or restrict the extent to which it can do so.

Right to rectification

The Company may rectify inaccurate personal data. You have the right to request that any incomplete personal data about you be rectified, taking into account the purposes of the processing.

Right to Erasure

The following reasons apply: (a) Personal data are no longer required for the purpose for which they were collected or processed; (b) You withdraw consent and there is no other legal basis for processing; (c) You object at any time, on grounds relating to your particular situation, to processing based on legitimate interests pursued by us or by a third party; (e) Personal data have been processed unlawfully; or (f) Personal data must be erased to comply with the company’s legal obligations.

This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law to which we are subject; or (b) to establish, exercise, or defend legal claims.

Processing restrictions

If you are concerned about the accuracy of your personal data, you can ask the company to restrict the processing of your personal data.

If you request that processing of your personal data be restricted, your personal data may only be processed with your consent, to establish, exercise, or defend legal claims, to protect the rights of another natural person, or for reasons of important public interest within the European Union or a Member State, as permitted by law.

Right to Data Portability

If processing is performed by an automated system and is based on your consent or on a contract to which you are a party, you have the legal right to access and review the personal data you have provided to the company.

You are entitled to request that your personal data be transferred directly from the company to another controller, where technically feasible. Exercising your right to data portability does not affect your rights under the right to erasure. The right to data transfer must not infringe the rights or freedoms of others.

Right to challenge

You have the right to object at any time to the processing of your personal data based on the legitimate interests pursued by the company or a third party. This includes profiling carried out solely on the basis of those legitimate interests. If we can demonstrate compelling legitimate grounds for the processing that override your rights, freedoms, or interests, or if it is necessary for the establishment, exercise, or defence of legal claims, we may continue the processing.

Regarding direct marketing, you have the right to object at any time to the processing of your personal data.

Right to decline consent

You may withdraw your consent to our processing of your personal data at any time. This will not affect the lawfulness of any processing carried out on the basis of your consent before its withdrawal

You have the right to lodge a complaint with the competent supervisory authority.

You may file an appeal with the supervisory authority established by a Member State to protect individuals’ fundamental rights regarding the processing of personal data within the European Union.

Laws of the European Union and its Member States may limit your rights regarding personal data about you, as explained in this section 13.

We will provide the requested information in accordance with your rights under Section 13 of this agreement within one month of receiving your request. The timeframe may be extended by up to two months if necessary, depending on the nature of the request and the volume of requests. Within one month of receiving your request, we will notify you of any extension and the reasons for it.

As long as it does not conflict with the provisions of section 13 of the law, the information you request pursuant to your rights under section 13 will be provided free of charge. If a request is unfounded or excessive, particularly if repeated, we may charge a reasonable fee to cover administrative costs for providing the information or carrying out the requested action. We may also decline to act.

If we have any doubts regarding the identity of the individual who submitted your request, the company might ask for further information to confirm your identity.